Business & Functional Analyst

Function

We're looking for an experienced Business / Functional Analyst to join our client's team and help shape the foundations of a large-scale, multilingual digital knowledge platform. You'll play a key role in defining the information model, translating business needs into structured functional requirements and supporting a phased development approach. Data governance, stakeholder alignment and clear decision-making will be central to the success of this assignment.

Responsibilities

• Lead workshops with content managers, subject matter experts and key users to gather and clarify business needs.
• Analyse and document end-to-end business processes, covering content creation, translation, validation, publication and depublication.
• Define the functional scope of an existing application, including search functionalities, taxonomies, subscriptions and user profiles.
• Gather, structure, prioritise and refine requirements using the MoSCoW method, while building and maintaining the product backlog.
• Define user personas and journeys for different audiences, including internal employees, external professionals, citizens and integration partners.
• Establish document classification rules and formalise publication policies in collaboration with business stakeholders.
• Translate business requirements into intention-based specifications and clear acceptance criteria to support AI-assisted development processes.
• Validate delivered functionalities and coordinate user acceptance testing (UAT).
• Work closely with business and technical stakeholders to ensure alignment throughout the development lifecycle.
• Use SQL to investigate data, validate assumptions and support functional analysis.

Profile & Technical Skills

• Extensive experience as a Business Analyst or Functional Analyst in complex IT and data-driven environments.
• Strong expertise in requirements engineering, functional specifications and the definition of acceptance criteria.
• Familiarity with specification techniques and methodologies such as Volère / Robertson, use cases and Gherkin.
• Hands-on experience with Agile methodologies, including epics, user stories, story mapping and backlog management.
• Proven ability to model business processes and information structures using BPMN, UML and conceptual or information models.
• Strong data-oriented mindset, with solid SQL knowledge and an interest in data analysis and visualisation.
• Experience with Power BI and Python is an asset.
• Knowledge of data modelling and data governance is considered a strong advantage.
• Familiarity with API programmes and integration patterns, including event-driven architecture and publish/subscribe mechanisms, is a plus.
• Knowledge of enterprise architecture frameworks and notations such as ArchiMate or TOGAF is an additional asset.
• Proactive, motivated and results-oriented, with the ability to combine a strategic overview with detailed analytical work.
• Strong communication and stakeholder management skills.

Practical Information

• Languages: Native-level Dutch or French is required, together with an active working knowledge of English.

Contactperson & Reference

• Reference #: INW28704
• Pieter Messely
• pieter.messely@i4m.be