Change Manager

Function

We're looking for an experienced Change Manager to support our client’s strategic IT transformation journey.
In this high-impact consulting role, you’ll guide a major organizational shift within an Information Systems (IS) department, helping align people, processes, and tools with evolving strategic objectives. You’ll act as a catalyst for change, ensuring operational consistency, stakeholder engagement, and lasting transformation.

Mission & Objectives

The consultant will play a key role in driving transformation across structural, human, financial, and operational dimensions. Your main objectives will be:

• Define and implement a change management strategy tailored to the department’s transformation goals.

• Reshape and animate new processes, roles, and tools.

• Strengthen collaboration between IS and business functions.

• Support teams in adopting new ways of working.

• Track and assess organizational, human, and financial impacts of the transformation.

Responsibilities

As a Change Manager, you will:

• Conduct diagnostics of current practices: processes, governance, tools, and culture.

• Build a comprehensive transformation roadmap with milestones and success indicators.

• Organize and facilitate workshops (impact analysis, co-design, feedback sessions).

• Develop and execute communication and training plans.

• Monitor execution of the transformation plan and adjust as needed.

• Produce clear, targeted materials for stakeholders at all levels (management, technical, business).

• Identify and manage risks associated with the change process.

• Collaborate with key departments: HR, Finance, IT, Business Lines, and PMO.

Key Skills & Competencies

• Proven expertise in change management methodologies (ADKAR, Kotter, Lean Change, coaching).

• Strong capabilities in impact analysis, risk management, and workshop facilitation.

• Experience setting up KPIs, communication and training plans.

• Solid understanding of Agile environments and collaboration tools (Jira, Confluence, SharePoint, etc.).

• Ability to produce structured, audience-appropriate documentation.

• Familiarity with managing complex, multi-site, or regulated transformation projects.

• Excellent interpersonal communication and influential leadership.

• Strong political acumen, diplomacy, and results-driven mindset.

The Ideal Candidate

• 8+ years of experience in leading organizational change within IT or cross-sectoral environments (energy, mobility, finance, public sector).

• Certifications in coaching or change management are a plus.

• Full professional fluency in French or Dutch, with a good command of the other language and English.

• Comfortable working in hybrid models and collaborating with multidisciplinary teams.