Corporate Crisis Manager

Function

We're looking for a consultant to join our client's team to strengthen their ability to anticipate, manage, and resolve crises in a dynamic environment with operational, technological, and reputational risks. This is a unique opportunity to design and implement a robust crisis management strategy that will have a real impact across the organization.

Role & Responsibilities
The consultant will work closely with our client’s continuity and risk teams to:

• Audit & Assessment: Evaluate the current crisis management maturity and identify gaps in existing processes.

• Crisis Planning: Design and implement crisis scenarios and comprehensive crisis management plans aligned with international standards (ISO 22361).

• Simulation & Testing: Develop a multi-year crisis exercise plan and coordinate simulations to validate procedures.

• Training & Enablement: Create and deliver training materials to key stakeholders involved in crisis management.

• Crisis Coordination: Lead the crisis cell during real incidents to ensure timely and effective decision-making.

• Communication Support: Assist with internal and external communications, including media and stakeholder engagement.

• Post-Crisis Review: Conduct lessons learned sessions, analyze failures or gaps, and propose corrective actions with follow-up.

Profile / Ideal Candidate
The ideal candidate will bring a strong background in crisis management, business continuity, or risk management, with experience in both strategic planning and operational execution. They should be comfortable leading exercises, coordinating cross-functional teams, and communicating clearly under pressure. Familiarity with international standards for crisis management is a plus.

Key Skills & Expertise

• Crisis management and business continuity planning

• Risk assessment and operational resilience

• Development and facilitation of crisis simulations

• Stakeholder communication and coordination

• Training design and delivery for key operational teams

• Post-incident analysis and corrective action planning