Functional Analyst
Brussel
# INW28808
Function
Our client is looking for an experienced business and functional analyst to support a long-term consulting assignment within a complex, customer-facing environment. The role requires strong analytical skills, proven experience in process modelling, and the ability to work effectively in multilingual settings.
Responsibilities
- Translate business needs into clear functional analysis and documentation.
- Model and describe business processes using recognised modelling standards.
- Work on analysis activities in a context related to public transport, e-commerce, and international rail travel.
- Contribute functional expertise to initiatives involving content management and digital customer journeys.
Profile
- At least 5 years of experience as a business and/or functional analyst.
- Strong track record in business process modelling tools such as BPMN or UML.
- Experience in at least one assignment involving public transport.
- Experience in at least one assignment involving e-commerce.
- Experience with international rail travel topics such as content distribution, PNR, direct sales, and seat reservation.
- Good knowledge of Sitecore as a CMS, with at least 2 years of experience writing functional analysis for Sitecore-based solutions.
Technical Skills
- Business and functional analysis
- BPMN and/or UML
- Sitecore CMS
- Content management and digital platform analysis
Practical Information
- Language requirements: fluent Dutch or French at C1 level, written and spoken; fluent English at C1 level, written and spoken.
Contactperson & Reference
- Reference #: INW28808
- Pieter Messely
- pieter.messely@i4m.be
