IT Support

Location:

• Brussels, Paris
• Remote location possible

Task objectives and deliverables

Context

Looking for a service provider to provide IT support. The main task is to ensure the whole company’s IT stack runs smoothly. To monitor and maintain the company’s computer systems, installing, and configuring software, and solving technical issues as they arise.

Objectives

• Increase security of the IT setup throughout the organisation
• Optimise the efficiency of the IT setup throughout the organisation
• Implement best practices throughout the organisation

Deliverables

• Provide technical IT support when needed
• Audit & optimise the security setup
• Perform IT administrative work when needed

​Focus:

Their current investment thesis revolves around big untapped opportunities related to:

• Platforms and marketplaces,
• SMEs and freelancers,
• Innovative credit data and machine learning,
• Blockchain and other new trade paradigms.

For our client, success can be measured in the upgrades we offer to trade ecosystems. They do not see technology as an objective in itself, but they believe it is key to unlock radical improvements for trade and accompanying risk. They take inspiration from diverse universes. They try to hack things, fail sometimes, learn always, and thrive when they co-innovate with partners who share their passion.

Culture:

Our client is a team with simple beliefs: they value respect, mutual trust, entrepreneurship, collective creativity, technological excellence and solid execution. These values are essential to creating high-impact innovations, which they need to deliver successful long-term growth, which will help spread an innovation culture in trade.