Lead System Engineer

Function

Our client is looking for a skilled and driven Teamlead System Engineer to coordinate and support a technical team. In this role, you will take the lead in projects, guide colleagues through complex technical implementations, and step in hands-on when needed. Your expertise ensures seamless execution of IT projects and high customer satisfaction.

Responsibilities

Team Coordination & Guidance

• Lead and support a team of IT professionals.
• Provide technical mentorship and assist in solving complex customer issues.

Installation & Configuration

• Install and configure IT systems, including hardware (PCs, servers, printers, firewalls) and software (MS Office, business applications).
• Troubleshoot technical problems and ensure a secure and efficient IT infrastructure.

Security & Support

• Implement and configure firewalls and other security tools.
• Advise customers on IT security best practices.
• Handle technical and functional inquiries related to both hardware and software.
• Maintain expertise in networking and security.

Customer Support & Training

• Train customers in system usage.
• Ensure proactive follow-up and support after implementations.
• Act as a key point of contact for customers and collaborate internally with other teams.

Profile

• A technical IT education with/or a strong IT background (hardware & software).
• Experience as a team leader or coordinator.
• Up-to-date knowledge of IT tools, systems, and security solutions.
• Hands-on experience with firewall, security tools, and hardware installations.
• Strong communication skills in Dutch and French.
• A customer-oriented mindset with a proactive approach to problem-solving.
• Leadership skills to motivate, guide, and coordinate a team.
• Ability to translate complex technical issues into clear solutions.
• Resilient, eager to learn, and takes initiative.

Contactperson & Reference

• Reference #: INCA28388
• Casper Moyaert
• casper.moyaert@i4m.be