Medior Business Analist

Function

Our client is seeking an experienced business analyst to support a complex digital transformation initiative within a public-sector environment. The assignment focuses on improving data exchange, streamlining processes, and helping align stakeholders around a more efficient and consistent approach to handling traffic-related recidivism and related justice workflows.

Responsibilities

• Analyze and optimize business processes across multiple public authorities and judicial stakeholders.
• Map current and future-state processes, with a focus on data quality, information flows, and operational efficiency.
• Translate policy and process needs into clear user stories with well-defined acceptance criteria.
• Support IT teams and vendors during functional analysis and user acceptance testing.
• Monitor progress, raise risks or blockers early, and report relevant issues to the project lead.
• Facilitate workshops and working sessions with a range of stakeholders to align ways of working.
• Support the definition of a uniform approach to traffic offence recidivism handling.
• Produce clear end-user documentation and contribute to training materials and rollout support.

Profile

• At least 5 years of experience in a senior business analysis role.
• Bachelor’s degree in a relevant field.
• Strong background in business analysis, functional analysis, and process modelling.
• Experience with project delivery methods such as PRINCE2 and Agile is important.
• Experience with complex data flows involving multiple parties is a strong advantage.
• Experience in public-sector projects is considered a plus.
• Confident communicator with the ability to work effectively with both technical and non-technical stakeholders.
• Structured and detail-oriented, with a strong focus on documentation and follow-up.
• Affinity with justice-related and traffic-related topics is an asset.

Technical Skills

• BPMN
• Confluence
• Jira
• Stakeholder management
• Business and functional analysis
• Process modelling
• User story writing
• Vendor coordination
• UAT support

Practical Information

This is a long-term consulting opportunity within a public-sector transformation context.

• Languages: fluent French or Dutch, with good understanding of the other language; good understanding of English is required.

Contactperson & Reference

• Reference #: INW27850
• Geert Roete
• geert.roete@i4m.be