Onsite IT Support Engineer

Function

We’re looking for a hands-on IT Support Consultant to join our client’s team and play a key role in keeping day-to-day IT operations running smoothly in a dynamic, international environment. This is a great opportunity for someone who enjoys being close to users, solving technical issues, and working collaboratively across teams.

Responsibilities / Tasks

• Set up, configure, and maintain user profiles, access rights, and passwords

• Create and update distribution lists and secure groups

• Manage secure folders and files in line with internal security requirements

• Apply and monitor compliance procedures within internal systems

• Handle IT hardware management, including inventory, tracking, and replacements

• Install and maintain IT equipment on-site

• Coordinate with the Office Manager to ensure equipment readiness for new joiners

• Provide daily user support across common tools and platforms (e.g., Microsoft Office, Teams, and other business applications)

• Liaise with external suppliers for equipment repairs when needed

• Work closely with global IT colleagues based in the US and the UK

Ideal profile

• Previous experience in IT support or a similar role

• Strong problem-solving skills and a service-oriented mindset

• Comfortable working in an international and collaborative setting

• Good knowledge of standard workplace IT tools and hardware management

• Fluent in English and proficient in either French or Dutch