Process Management Officer

Function

We're looking for an experienced professional to join our client's team, where you'll play a crucial role in redefining and documenting process governance within a new Marketing & Communication department undergoing reorganization. This position will involve evaluating current processes and creating new ones to enhance operational efficiency.

Responsibilities

Your main responsibilities will include:

• Defining and analyzing existing business models using a variety of process modeling techniques.
• Managing comprehensive end-to-end process descriptions (AS IS and TO BE).
• Designing high-level processes and breaking them down into detailed work instructions.
• Reviewing and updating existing process documentation and models.
• Developing and implementing process strategies and governance.
• Ensuring accurate reporting to management and managing documentation effectively.
• Providing coaching within the team.

Profile of the Ideal Candidate

The successful candidate will possess:

• A minimum of 10 years of relevant experience in process management.
• Strong technical writing skills and proficiency in process modeling techniques and methods.
• Expertise in MS Office applications, including SharePoint, and familiarity with process modeling tools (e.g., Visio, Aris).
• Preferred experience in Marketing and Communications.

Skills

In addition to technical capabilities, we value the following soft skills:

• Strong analytical abilities.
• Excellent communication skills, with a diplomatic and customer-oriented approach.
• A structured working style, showing independence, accuracy, and precision.
• A quality-minded outlook with a keen eye for detail.
• Goal-oriented mindset.

Language Requirements

Fluency in the following languages is essential:

• Dutch - Strong written and spoken communication skills.
• French - Strong written and spoken communication skills.
• English - Strong written and spoken communication skills.

This role offers a hybrid work model, with expectations of 50% on-site engagement and 50% remote work.