Product Owner

Function

We're looking for an experienced Product Owner to join our client's team and contribute to the strategic development and operational management of a complex digital solution within a demanding environment. In this role, you'll act as the link between business and IT, translating stakeholder needs into clear product requirements while helping define the product roadmap and ensuring a smooth transition from project delivery to operational management.

Responsibilities

• Analyse business needs and stakeholder feedback, translating them into structured requirements and actionable product improvements.
• Define, prioritise and maintain the product roadmap in collaboration with internal stakeholders and external partners.
• Ensure product developments remain aligned with business objectives, project priorities and applicable standards.
• Assess the impact of new features on existing solutions and their operational management.
• Support the transition from project delivery to day-to-day operations by defining appropriate service, incident and operational processes.
• Document requirements, workflows, decisions and product knowledge in a structured and accessible knowledge base.
• Monitor tasks, dependencies and risks, reporting progress, potential bottlenecks and proposed mitigation measures.
• Maintain decision logs and contribute to quality management planning.
• Build and maintain strong relationships with business users, stakeholders and external partners.
• Facilitate communication between business and technical teams, supporting change management, reporting and user guidance where necessary.

Profile & Technical Skills

• At least 10 years of relevant experience in IT projects and/or product management.
• Minimum 7 years of experience in a Product Owner role.
• Preferably 5 years or more of experience in the public sector.
• Strong analytical skills and the ability to translate complex business needs into concrete product evolutions.
• Excellent communication and stakeholder management skills, with the ability to operate effectively in complex environments.
• Experience with product and service management methodologies and practices.
• Familiarity with project tracking and knowledge management tools such as JIRA and Confluence.
• Functional understanding of data flows, system integrations and process modelling.
• Strong documentation and knowledge management skills.
• A proactive, critical and solution-oriented mindset, with the flexibility to manage multiple topics and changing priorities.

Practical Information

• Work arrangement: Hybrid, with a minimum of 2 days per week on site, depending on operational needs and team agreements.
• Languages: Fluent Dutch and strong French are required. English is also used in the working environment.

Contactperson & Reference

• Reference #: INW28697
• Marilyn Weytens
• marilyn.weytens@i4m.be