Senior Operations Engineer

Function

We're looking for an experienced IAM / IGA Operations Engineer to join our client's team and help ensure the security, stability, and continuous improvement of critical identity management platforms. In this hands-on role, you'll be responsible for the day-to-day operation and evolution of identity solutions supporting authentication, authorization, and identity lifecycle management. You'll work closely with infrastructure, development, and security teams in a demanding production environment, combining advanced troubleshooting skills with a proactive approach to platform reliability and security.

Your Responsibilities

• Manage and maintain IAM / IGA platforms, including daily operations, monitoring, alert management, and log analysis.
• Investigate and resolve incidents involving authentication, authorization, identity provisioning, and connected systems.
• Perform root cause analyses, restore services when necessary, and implement long-term solutions to prevent recurring issues.
• Manage TLS and identity provider certificates for SAML and OIDC integrations.
• Support databases such as PostgreSQL and MariaDB, as well as the underlying Linux environments.
• Manage the full platform lifecycle, including installations, configuration validation, upgrades, migrations, and maintenance across multiple environments.
• Configure authentication flows, roles, access policies, provisioning rules, and joiner, mover, and leaver processes.
• Onboard applications and integrate systems using OIDC, OAuth2, and SAML.
• Maintain and improve provisioning flows and integrations with target systems.
• Identify security risks, strengthen platform configurations, and apply identity management best practices.
• Develop automation and scripts to streamline installation, configuration, provisioning, and operational tasks.
• Maintain technical documentation, share knowledge, and support the development of less experienced team members.
• Act as a technical point of contact for identity management operations and collaborate with relevant stakeholders.

Your Technical Profile

• Proven experience operating and maintaining IAM and/or IGA platforms in a production environment.
• Strong knowledge of Keycloak and/or MidPoint.
• In-depth understanding of identity and authentication protocols, including OIDC, OAuth2, and SAML.
• Solid troubleshooting skills, including log analysis, incident management, and root cause analysis.
• Good knowledge of Linux environments and experience with PostgreSQL and MariaDB.
• Experience with application integrations, identity provisioning, security configurations, and access management.
• Experience managing platform upgrades, migrations, and lifecycle activities.
• Additional assets include:
  • Knowledge of LDAP and directory services.
  • Scripting and automation experience with Groovy, Python, JavaScript, or similar technologies.
  • Understanding of high-availability architectures.
  • Experience working in complex enterprise environments.

The Ideal Candidate & Practical Information

You're a proactive and analytical professional who takes ownership of technical challenges and works independently while collaborating effectively with others. You combine strong problem-solving skills with a security-conscious mindset, sound technical judgment, and a willingness to share knowledge. Excellent communication skills and a coaching-oriented approach will help you contribute to the team's operational maturity and continuous improvement.

• Location: Brussels area, with the possibility of partial remote work.
• Languages: Active knowledge of the other national language and very good English, particularly for technical communication and documentation.

Contactperson & Reference

• Reference #: INW28523
• Marilyn Weytens
• marilyn.weytens@i4m.be