Servicedesk & Support Engineer

Function

We’re looking for a Support Engineer to join our client’s team and play a key role in supporting and optimizing the digital workplace for end users, mostly configuring hardware and helping with day-to-day digital challenges. This role is ideal for someone who enjoys being close to the business, combining hands-on technical expertise with a service-oriented mindset.

The role

As part of our client’s modern workplace environment, you will focus on the deployment, configuration, and support of end-user devices. You will work closely with IT stakeholders and provide reliable day-to-day support to users, ensuring a smooth and secure digital experience.

Key responsibilities

• Configure and enroll laptops using Microsoft Intune and Windows Autopilot

• Provide first- and second-line end-user support for workplace devices and applications

• Troubleshoot hardware, software, and connectivity issues in a professional and user-friendly manner

• Support and apply security measures within the modern workplace environment

• Collaborate with internal IT teams and contribute to clear technical reporting

Your profile

• Proven experience with Microsoft Intune and Windows Autopilot for device configuration and management

• Solid background in end-user support within a modern workplace setup

• Familiarity with Microsoft Defender and Conditional Access policies is considered a strong advantage

• Able to work independently while remaining a reliable team player

• Comfortable working in an environment where end users and stakeholders may have different language backgrounds

Languages

• Dutch: required

• French: good working knowledge required (for reporting and collaboration with international IT teams)

Practical Requirements

• Location: Halle

• 100% on-site for 5 days a week.