System Support Engineer

Function

Are you ready to take on a vital role in IT support and infrastructure management? Our client is seeking a dedicated Support Specialist to ensure the smooth operation and maintenance of their IT systems and network. This is a fantastic opportunity to contribute to a dynamic team and enhance your skills in a fast-paced environment.

Responsibilities

• Ensure the operational management of systems: install, configure, and maintain servers and network equipment under the supervision of System and Network Infrastructure Engineers and according to established instructions.
• Resolve first-line incidents that occur within the infrastructure under the responsibility of the System Administrator.
• Manage and monitor systems, network components, and applications to ensure their continuous operation, performance, and security.
• Assist Infrastructure Engineers in the management and maintenance of technical infrastructures (data centers).
• Perform operator tasks during periods outside the normal work schedule as part of the on-call duty.
• Configure and install new equipment (PCs, printers), help users operate them, and address on-site ICT issues that cannot be resolved remotely as part of shared services.

Required Skills

• Ability to work relatively independently while following project priorities and planning.
• Strong analytical and problem-solving skills.
• Willingness to continuously deepen knowledge of new technologies.
• Good understanding of IT infrastructure within Windows environments.
• Flexibility and readiness to put in extra effort when needed.
• Effective communication skills in Dutch and French.
• Alignment with our client's values is a hiring prerequisite.

Profile

• Bachelor's degree in Computer Science or equivalent experience.
• Commitment to quality and attention to detail.
• Adaptability and eagerness to learn in a rapidly evolving IT world.
• Creativity and a knack for out-of-the-box thinking; enjoy challenges and are not afraid of robust discussions.
• Flexibility and willingness to go the extra mile when necessary.
• Proactivity in seeking answers and sharing knowledge with the team.
• Commitment to continuous self-improvement and skill enhancement.