Technical Transition Coordinator

Function

We’re looking for an experienced consultant to join our client’s team as a Technical Transition Coordinator, supporting a large-scale renewal of managed services across cloud, on-premise infrastructure, networks, and related platforms. In this critical role, you will orchestrate the smooth transition of services, systems, and responsibilities between teams and external providers, ensuring continuity and operational stability throughout the process.

Role & Responsibilities

You will act as the central coordination point between internal teams and external partners, managing all technical transition activities end-to-end in a structured and controlled manner.

• Develop and maintain detailed transition plans, timelines, and tracking mechanisms
• Coordinate onboarding and offboarding activities across teams and service providers
• Ensure alignment of all transition activities with scope, SLAs, and business objectives
• Act as the primary contact for all transition-related communication and stakeholder alignment
• Facilitate regular status meetings, reporting, and progress updates
• Coordinate knowledge transfer, including documentation handovers, system access, and process walkthroughs
• Support training sessions and ensure critical knowledge is retained within teams
• Identify risks and define mitigation strategies to ensure smooth transitions
• Track, escalate, and resolve issues in collaboration with relevant stakeholders
• Ensure contingency planning is in place for business-critical systems
• Maintain accurate documentation (assets, configurations, runbooks, SOPs)
• Ensure compliance with governance, security, and data protection requirements
• Coordinate testing, validation, and early-life support after go-live or handover
• Work closely with operations teams to guarantee service continuity and avoid disruptions

Key Skills & Expertise

• Minimum 15 years of experience in IT, with at least 10 years in similar transition or coordination roles
• Strong background in IT infrastructure, including servers, networks, and cloud platforms
• Proven experience managing transitions between outsourcing or managed service providers
• Extensive experience coordinating documentation, runbooks, SOPs, and configuration management
• Strong experience managing complex workstreams using structured plans and tracking tools
• Solid understanding of service management, SLAs, and operational governance
• Excellent stakeholder management and communication skills in multi-vendor environments

Profile of the Ideal Candidate

• Highly organized with strong planning and coordination capabilities
• Able to manage complexity and maintain oversight across multiple parallel workstreams
• Proactive mindset with strong problem-solving and risk management skills
• Fluent in English (minimum B2) and proficient in both Dutch and French (one at C-level, the other at least B2)
• Available to start in the short term